Shipping/FAQs

FAQs

Why does the back of Neon Future Issue 1 book say "DOWNLOAD A FREE DIGITAL COPY COMICS.IMPACTTHEORY.COM" and there's no free digital copy on the website?

There will be free digital copies of every "Issue 1" property we create. It will be released when "Issue 2" comes out in comic book stores/ComiXology.

E.g. Neon Future Issue 1 digital download will be available when Neon Future Issue 2 is in retail stores.

SHIPPING

ESTIMATED SHIPPING DELIVERY TIMES

USA: 3-5 business days
Rest of the World: 5-10 business days

Your order will be sent out on average within 1-5 business days of ordering. Expedited shipping options available at checkout.

Costs vary on the shipping option you pick at checkout.

International shipping

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.

Tracking options

Orders within the United States by USPS through FREE SHIPPING will NOT have tracking information. However, we do have a USPS shipping option with full tracking available. For international orders, full tracking will only be available for orders sent through International Priority, which costs a bit more.

Order never arrived

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at comics@impacttheory.com noting your order number. We'll re-send your order on us!